Terms of Use and Membership Agreement

Please read these ‘site terms of use’ carefully before using our site.

It is assumed that our customers who use and shop on this shopping site have accepted the following terms:
The web pages on our site and all pages linked to it (‘1mvg.com’) are the property of and operated by the Master Vip Group company (Company). By using and continuing to use the service on the site, you (‘User’) are subject to the following conditions while using all the services offered on the site; You agree that you have the right, authority and legal capacity to sign a contract in accordance with the laws to which you are bound and that you are over the age of 18, that you have read and understood this contract and that you are bound by the terms written in the contract.
This contract imposes the rights and obligations of the parties on the site that is the subject of the contract, and when the parties accept this contract, they declare that they will fulfill the aforementioned rights and obligations completely, accurately, on time, and within the terms requested in this contract.

All proprietary or unregistered intellectual property rights such as title, business name, trademark, patent, logo, design, information and method in this Site belong to the site operator and owner company or the specified person and are under the protection of national and international law. Visiting this Site or utilizing the services on this Site does not grant any right to such intellectual property rights.
a. The company always reserves the right to make changes on the prices and the products and services offered.
b. The company accepts and undertakes that the member will benefit from the contracted services, excluding technical failures.
c. The user agrees in advance that he will not reverse engineer the use of the site or take any other action for the purpose of finding or obtaining the source code of them, otherwise he will be liable for the damages that may arise before the third parties and that legal and penal action will be taken against him.
d. The user, in his activities on the site, in any part of the site or in his communications, is against general morality and good manners, is against the law, injures the rights of third parties, is misleading, offensive, obscene, pornographic, injures personal rights, violates copyrights, encourages illegal activities. agrees not to produce or share content. Otherwise, he is fully responsible for the damage and in this case, the ‘Site’ officials may suspend or terminate such accounts, and reserve the right to initiate legal proceedings. For this reason, it reserves the right to share information requests from judicial authorities regarding activity or user accounts.
e. The relations of the members of the site with each other or with third parties are under their own responsibility.
2. Intellectual Property Rights
The information on the site cannot be reproduced, published, copied, presented and/or transferred in any way. The whole or part of the Site cannot be used on another website without permission.
3. Our Privacy and Security Policy
3.1. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. This personal information; It contains all kinds of other information to identify the User, such as name-surname, address, telephone number, mobile phone, e-mail address, and will be referred to as “Confidential Information” for short.
3.2. The user can only use promotions, advertisements, campaigns, promotions, announcements, etc. It accepts and declares that it consents to the company that owns the Site to share its communication, portfolio status and demographic information with its affiliates or group companies to which it is affiliated, limited to its use within the scope of marketing activities. This personal information can be used to determine the customer profile within the company, to offer promotions and campaigns suitable for the customer profile, and to carry out statistical studies.
3.3. Confidential Information can only be disclosed to official authorities if this information is duly requested by official authorities and when disclosure to official authorities is obligatory in accordance with the provisions of the applicable mandatory legislation.
3.4. Security There are security measures implemented by our company to prevent loss of information, unauthorized use and unauthorized modification of information on our site. These security measures are;
a. With SSL Security Certificate, your credit card information is transmitted to our bank as encrypted with Secure Socket Layer in credit card collection and in your customer panel.
b. Your credit card number is never recorded. We just don’t know your card number used at the time of your transaction. Although this transaction, which is only between you and our bank, is through our Site, your credit card is a secret between you and our bank during the transaction.
c. Our site works with the WORLD standard Linux Centos Server technology. The latest known protections have been installed and are constantly monitored to avoid any mishaps.
4. Non-Warranty
5. Registration and Security
The user must provide accurate, complete and up-to-date registration information. Otherwise, this Agreement will be deemed to have been violated and the account may be closed without informing the User.
The user is responsible for the password and account security on the site and third-party sites. Otherwise, data loss and security breaches will occur.
The Company cannot be held responsible for damage to equipment and devices.
6. Force Majeure
Not under the control of the parties; Natural disasters, fire, explosions, civil wars, wars, uprisings, public movements, declaration of mobilization, strikes, lockouts and epidemics, infrastructure and internet failures, power cuts (collectively referred to as “Force Majeure” below) arising from the contract. If the obligations become unfulfillable by the parties, the parties are not responsible for this.In this period, the rights and obligations of the Parties arising from this Agreement are suspended.
7. Integrity and Applicability of the Agreement
If one of the terms of this contract becomes partially or completely invalid, the rest of the contract will continue to be valid.
8. Changes to the Contract
The company can change the services offered on the site and the terms of this contract, partially or completely, at any time. Changes will be effective from the date of publication on the site. It is the User’s responsibility to follow the changes. The user is deemed to have accepted these changes by continuing to benefit from the services offered.
9. Notification
All notifications to be sent to the parties related to this Agreement will be made via the known e-mail address of the Company and the e-mail address specified by the user in the membership form. The user accepts that the address he/she has specified while becoming a member is a valid notification address, that he/she will notify the other party in writing within 5 days in case of change, otherwise the notifications to this address will be deemed valid.
10. Evidence Convention
In all kinds of disputes that may arise between the parties for the transactions related to this contract, the books, records and documents of the Parties, computer records and fax records will be accepted as evidence in accordance with the Law of Civil Procedure No. 6100, and the user agrees that he will not object to these records.
11. Return Policy
11.1 Return
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
11.2 Non-returnable items
– Downloadable software products
– Consultancy Fees
– Products designed and produced specifically for the customer
– Products received and 14 days have passed.
To complete your return, we require a receipt or proof of purchase.
11.3 Refunds (IF APPLICABLE)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
11.4 Late or missing refunds (IF APPLICABLE)
– If you haven’t received a refund yet, first check your bank account again.
– Then contact your credit card company, it may take some time before your refund is officially posted.
– Next contact your bank. There is often some processing time before a refund is posted.
– If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
11.5 Sale Items (IF APPLICABLE)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
11.6 Exchanges (IF APPLICABLE)
We only replace items if they are defective or damaged.
11.7 Shipping
To return your product, you should mail your product to: [email protected]
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over 75€, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
12. Authorized Courts and Enforcement Offices
12.1. This contract, however, consists of 12 articles, and has been read, understood and signed by the parties. (Signature is deemed to have been realized by sending the order to 1mvg.com on the internet). 1mvg.com may add, remove or make changes to new articles and/or sub-titles if it deems necessary. The customer declares and undertakes that he has accepted these changes in advance.
12.2. Your use of the Website and the purchase of any products or services from it are governed in accordance with the laws of Moldova.
The Moldova courts shall have exclusive jurisdiction over any dispute or difference whatsoever arising out of or in connection with your use of the web site or the purchase of any products or services from it.
12.3. This agreement consists of 12 articles and all provisions have been fully read and accepted by the parties.